Brown Harris Stevens

Susanne Rhow has sold tens of millions of dollars of Manhattan real estate for U.S and international clients. She has transacted multi-million dollar deals on the East Side, West Side and downtown, from the most discerning cooperatives to new developments and townhouses. She also helps investors complete complex transactions under tight IRS 1031 deadlines.

Her clients appreciate her ability to listen and quickly understand their tastes and priorities. By previewing every listing before she shows it, she ensures a client's time is never wasted. They often make winning offers sight unseen because they trust Susanne's judgement and taste level. Her spreadsheets and analytical skills make the selling or buying process streamlined, informative and efficient.

Highly personable yet discreet, Susanne inspires trust and confidence in all her clients. They value her professionalism, superior client service and her negotiation skills. With a warm and engaging manner, she goes above and beyond expectations to get a listing ready for sale or works tirelessly to successfully negotiate a deal.

Susanne Rhow brings an international business background to her role as a broker. Before joining the real estate industry, Susanne worked for a variety of world-class companies in New York, San Francisco and Hong Kong. She held senior level positions at Saks Fifth Avenue, Estee Lauder International, and Sotheby's Auction House. At Sotheby's, as a VP of the Trusts and Estates and the Private Client Group, she worked closely with High Net Worth clients, leading Trusts & Estates attorneys and senior Private Wealth professionals.

Susanne lives in Carnegie Hill with her husband, a WSJ editor and their daughter, who attends The Spence School. Susanne graduated from Stuyvesant High School and Georgetown University, with additional studies at La Sorbonne in Paris and Sotheby's Institute of Art in London.

Licensed as Susanne Karmin

TESTIMONIALS:

Susanne Rhow is one of the most talented and hardworking brokers in the industry. She helped me find the apartment of my dreams and made the entire process from searching, putting in an offer, negotiating the contract and all the way through to the closing as seamless as possible, helping me at every step along the way. She takes pride in her profession, providing clients with the highest level of privacy and discretion, great trust and loyalty, plus a vast knowledge of today's unique marketplace with she translated into a real result for me. Susanne truly recognizes that buying and selling a home are personal and emotional as well as financial transitions in the lives of her clients, and helps ease the process by injecting her own seasoned personal and professional judgment to aid in the important decision-making process. She treats her clients with the honesty, support and integrity one would give a family member, putting their best interests first. MC

Susanne was responsible for the highly successful sale of our estate apartment. We chose Susanne because of her extensive Trusts & Estates experience and her familiarity with the complex circumstances around the settling of an estate. By orchestrating a bidding war, she received multiple bids above our asking price. Her daily reports and summaries Continued... ensured that all beneficiaries, even those based internationally, were informed in a timely and consistent manner. Susanne brings an attention to detail and an innate sense of how to make an apartment look as beautiful as possible. Her extensive marketing also helped make this above-asking price sale possible. Best of all, Susanne's tireless work ethic and professionalism made her a pleasure to work with. We would highly recommend her to anyone else requiring real estate services. H.S.

Susanne had helped us complete two complex transactions for a successful 1031 exchange within six months. Susanne sold our first investment property, which was a complicated sale as it contained both a commercial and residential unit under one tax lot. Despite this, we received several offers. She even helped the winning bidders obtain an excellent mortgage! After, we were thrilled when our offer was accepted on our subsequent investment purchase. However, when the sellers unexpectedly rescinded their acceptance, Susanne didn't miss a beat. The following week we viewed 11 townhouses in one day and found our ideal property. As our company is based in HK, each trip to NYC was very brief. However, each visit was extremely productive because she planned and organized the time so efficiently. In addition, throughout the process she made introductions to people or resources that were very valuable. Susanne is smart, resourceful and completely professional. Without fail, she consistently went above and beyond our expectations. We would highly recommend Susanne to any investor looking to buy or sell properties in New York City. C.T.

My friends referred me to Susanne and it was a real pleasure working with her, first when buying an apartment and then a year later selling it. When I was in the market to buy, Susanne did the research to ensure she only showed me apartments that met my criteria and helped me quickly find a new home that I completely loved. On the first day my ideal apartment hit the market, she put a plan in motion that got us an accepted offer within 48 hours, despite heavy competition. A year later, I had to relocate and sell my perfect apartment. At issue, I didn't want to lose money on the round trip and so wanted to achieve an above-market price that recouped all the closing costs for both the purchase and the sale. Susanne developed a pricing and marketing strategy that delivered my desired price in just a few weeks on the market. Susanne is knowledgeable, hardworking and extremely professional. I would highly recommend her to anyone buying or selling in New York City. R.C.

Susanne took the time to listen to and understand our needs, and only showed us listings that met our specifications. She helped us navigate the complicated co-op process to avoid several pitfalls that could have easily derailed our dream purchase. In addition, her level of service is just what you would want from a broker. Knowing our needs, she would preview properties for us and have a driver available so our time wasn't wasted. Even after closing Susanne didn't walk away, but helped us find reputable cleaning and painting services to get our apartment ready to move in. Susanne is stellar as a broker. We could not have asked for better. F.P.

Living in Hong Kong, we needed to be certain that our broker understood our needs and would be able to find and negotiate the perfect place for us in NYC. Susanne is definitely that person. She patiently monitored the market until she found a place that more than met our requirements. In fact, we made an offer sight unseen because we trusted her judgment. Once the offer was accepted, she professionally, patiently and persistently worked to a successful close; taking charge of all aspects of the transaction in an organized and thoughtful manner. Susanne went well beyond what we had expected of a broker including having the place cleaned before we took possession! We are thrilled with our new home and would highly recommend Susanne if you are considering purchasing a place in New York City.” – NG & SG

I received a full price offer of $3,850,000 in 37 days! Susanne was outstanding in organizing the entire shipment of my apartment contents to Canada and then staging the apartment beautifully. She obtained quotes and interviewed all vendors so I only got the best prices and the best service possible. All this without even having met her in person! As I reside in Hong Kong, a Boston broker referred Susanne to me and I was very impressed with Susanne's professionalism and excellent advice. In a soft market, she generated tremendous interest in my listing and I could not be happier with the results. I highly recommend Susanne for any clients that need someone to help them buy or sell in New York City. C.L.

We want to express how grateful we are to Susanne Rhow and her outstanding professionalism as our real estate broker. Well before our home went on the market, Susanne sat down with us to hear our needs and dreams, demystify what can be a bewildering process to the uninitiated, and make a smart plan, which brought us to a place that we could never have imagined on our own. After the initial planning phase, she employed a stylist's eye to improve our space, and elevated it to the status of a true luxury home. She made clever suggestions for re-organization; hand selected a beautiful variety of plants and orchids; provided an elegant selection of linens, sheers, and candles; and made-over our home with such a bright, airy, inviting look that guests marveled, inquiring about the services of our interior designer. Next, Susanne set her marketing skills to work, aggressively advertising outside our neighborhood and using her expansive network of professional contacts to draw from a larger pool of clientele who were unaware of Castle Village and all that it has to offer. She went above and beyond to make our home as appealing as possible. After only two open houses, she successfully solicited multiple offers, took us quickly to “highest and best,” and achieved a price well above our asking, which was also a record sale for Castle Village. Throughout, Susanne was an excellent communicator and gave us daily updates on all appointments, with detailed comments. Her organizational skills, as well as her diligence, are remarkable. Even beyond the initial contract, Susanne was very responsive and willing to go the extra mile. In Susanne, we had a first-class stylist, a skilled and tactful negotiator, a tireless administrator, and the ultimate advocate. We couldn't ask for a more professional, creative, personable, and successful broker. J.P. & Family

The prospect of leasing our new luxury Manhattan apartment from Hong Kong was a big concern for us. But Susanne made the whole experience seamless. Not only did she find interested parties even before we closed on this new development, she worked very hard to find renters that would treat our investment like it was their own. And while other brokers would have considered their job done once the lease started, Susanne has remained involved to the last to ensure that all issues are resolved to the satisfaction of everyone involved. She even suggested and oversaw several renovations that helped protect the value of our investment for the future. In fact, she will lease it for us again this year. We very strongly recommend her to anyone, particularly those thinking about buying luxury investment properties in New York City. S.V & A.V.

Looking for an apartment in New York City was a daunting process for a couple from California, but Susanne brought us up to speed right away. She took the time to thoroughly explain the co-op buying process here in New York City, which is far different from what we were used to in the San Francisco area. She understood our needs and helped us very quickly find the apartment that fit the new life we wanted to create here. Her patience, professionalism and superb communication skills, both with us and the other broker, helped achieve our desired apartment within a very tight IRS timeframe. We highly recommend her to anyone who is looking to purchase a home in New York City. M.P.

Susanne helped us buy our first home, a pre-war co-op. Everyone talks about how difficult and stressful buying your first home is especially in NYC's competitive market, but Susanne made it all so seamless and stress-free. Her professional insights, expertise, and experience pointed us in the right directions and facilitated a smooth and simple closing process. She is a great listener and knows how to put everyone at ease; additionally her thoroughness and attention to detail in putting together our board package was impressive. Susanne is knowledgeable, attentive, responsive, reassuring, and a consummate professional - we couldn't have asked for a better broker and wonderful person to have on our side when buying our first home. CW & TC

Susanne is a committed and driven professional. Having worked with her at Sotheby's, her business acumen and attention to detail is an asset to her clients. In the crowded New York City real estate market where buyers and sellers need a resourceful agent, I am sure that Susanne will represent them well. J.P.